Every NGO Should Learn to Communicate Like Operation Smile.

Without a doubt, the latest campaign from Operation Smile sets THE example for how NGOs can better communicate their cause, their role, and their impact. The campaign absolutely KILLS IT, and going forward this will be required viewing to learn for the NGOs/ Social enterprises I work with. "So innocent. So loved. So full of promise. So... what's the problem? Every 3 minutes, somew…

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Will Foundations Be More Effective in China?

Over the last 2-3 years, one of the more interesting developments in China's philanthropic landscape has been the explosion of foundations that have come onto the scene. Interesting because as the number of foundations, and the number of celebrities/ CEOs opening their own foundation, grew there was a general belief that this would improve the mechanisms for giving, transparency, and impact. Ho…

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When Donor Resiliency is Lost

Last night, and this afternoon, I had a bit of a scare. A donor to one of the organizations I have been working with, a long time friend, sent me a message that she was pulling her donation because of an error I had made.  It was a simple error in failing to recognize her firm as agreed on.It was an honest mistake, but one that tipped her over the edge.. or so I thought. It turns out she was…

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